{"id":1115,"date":"2017-10-24T02:27:06","date_gmt":"2017-10-24T00:27:06","guid":{"rendered":"http:\/\/store.tauroessiccatori.com\/?page_id=1115\/"},"modified":"2024-05-30T11:07:02","modified_gmt":"2024-05-30T09:07:02","slug":"consegna-e-reso","status":"publish","type":"page","link":"https:\/\/old.tauroessiccatori.com\/en\/customer-service\/delivery-and-return\/","title":{"rendered":"Delivery and Return"},"content":{"rendered":"<div class=\"ix-container-inner\">\n<div class=\"uk-grid uk-grid-medium\">\n<div class=\"uk-width-large-1-3\">\n           \n    <div class=\"ix-help-menu\">\n\n     <ul>\n       <li class=\"ix-help-menu-title\">customer service<\/li>\n       <li class=\"ix-link-help-li\"><a class=\"ix-link-help\" href=\"https:\/\/www.tauroessiccatori.com\/servizio-clienti\/condizioni-di-vendita\/\">Sales conditions<\/a><\/li>\n       <li class=\"ix-link-help-li\"><a class=\"ix-link-help ix-help-link-active\" href=\"https:\/\/www.tauroessiccatori.com\/servizio-clienti\/consegna-e-reso\/\">delivery and return<\/a><\/li>\n       <li class=\"ix-link-help-li\"><a class=\"ix-link-help\" href=\"https:\/\/www.tauroessiccatori.com\/servizio-clienti\/estensione-di-garanzia\/\">warranty extension<\/a><\/li>\n       <li class=\"ix-link-help-li\"><a class=\"ix-link-help\" href=\"https:\/\/www.tauroessiccatori.com\/servizio-clienti\/pagamento\/\">payments<\/a><\/li>\n<!--       <li class=\"ix-link-help-li\"><a class=\"ix-link-help \" href=\"https:\/\/www.tauroessiccatori.com\/servizio-clienti\/mio-account\/#\">il mio account<\/a><\/li>-->\n     <\/ul>\n\n     <ul>\n       <li class=\"ix-help-menu-title\">useful links<\/li>\n       <li class=\"ix-link-useful-li\"><a class=\"ix-link-help-link-useful\" href=\"https:\/\/www.tauroessiccatori.com\/i-nostri-tutorial\/\">Tutorial<\/a><\/li>\n       <li class=\"ix-link-useful-li\"><a class=\"ix-link-help-link-useful\" href=\"https:\/\/www.tauroessiccatori.com\/servizio-clienti\/domande-frequenti\/\">Frequently asked questions<\/a><\/li>\n     <\/ul>\n\n     <div class=\"ix-help-button-contact-us\">\n       <a class=\"ix-button-grey\" style=\"width:180px; line-height:40px;\" href=\"https:\/\/www.tauroessiccatori.com\/contatti\/\">contact us<\/a>\n     <\/div>\n\n      <\/div>   \n    <\/div>\n<div class=\"uk-width-large-2-3\">\n<div class=\"ix-help-right-box\">\n<p><!-- 2022-08-03 italix: kevin: was:h2 add:ix-h1--><\/p>\n<h1 class=\"ix-help-h2 ix-h1\" style=\"margin:0 !important; text-align:left;\">delivery and return<\/h1>\n<div class=\"ix-help-p\">\n<p>Orders are handled by our offices within 48 working hours after the order is correctly finalised in our online shop.<\/p>\n<p>Shipment is normally made within the next working day after finalisation of the order.<\/p>\n<p>In the case of payment by bank transfer, this period is counted from the time the amount is credited.<br \/>\nTherefore, the sending of documentation with the bank transfer details will not be deemed authentic.<\/p>\n<p>From the moment of dispatch, the courier has 24\/48 hours for effective delivery. <\/p>\n<p>It is recommended that the destination address indicated be attended to in order to avoid storage costs.<\/p>\n<p class=\"ix-help-expeditions-p\">Shipping to Italy<\/p>\n<table class=\"ix-help-table\">\n<tr class=\"ix-help-table-main-tr\">\n<td>amount<\/td>\n<td>bank transfer or paypal<\/td>\n<td>mark<\/td>\n<\/tr>\n<tr>\n<td>lower <span class=\"ix-only-small-screen\"><br \/><\/span>a \u20ac 30<\/td>\n<td>\u20ac 4<\/td>\n<td>\u20ac 4 + \u20ac 4 cash on delivery fee<\/td>\n<\/tr>\n<tr>\n<td>upper <span class=\"ix-only-small-screen\"><br \/><\/span>a \u20ac 30<\/td>\n<td>\u20ac 0<\/td>\n<td>\u20ac 0 + \u20ac 4 cash on delivery fee<\/td>\n<\/tr>\n<\/table>\n<p class=\"ix-help-expeditions-p\">Shipments outside Italy<\/p>\n<p>EUROPEAN UNION (EU) AREA A: Austria, Benelux, France, Germany<\/p>\n<p>EUROPEAN UNION (EU) AREA B: All states not specified.<\/p>\n<table class=\"ix-help-table\">\n<tbody>\n<tr class=\"ix-help-table-main-tr\">\n<td>amount<\/td>\n<td>EU Area A<\/td>\n<td>EU Area B<\/td>\n<\/tr>\n<tr>\n<td>less than \u20ac 250<\/td>\n<td>\u20ac 15<\/td>\n<td>\u20ac 30<\/td>\n<\/tr>\n<tr>\n<td>exceeding \u20ac 250<\/td>\n<td>\u20ac 10<\/td>\n<td>\u20ac 20<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<p><b>Shipments outside the European Union (EU)<\/b><\/p>\n<p>In this case please contact us to request a quote.<\/p>\n<p>&#8212;&#8212;&#8212;&#8212;&#8212;<\/p>\n<p><b>Right of withdrawal<\/b><\/p>\n<p>As per current legislation, it is possible to make use of the right of withdrawal if the following conditions are met.<\/p>\n<p>We must be notified of our wish to avail ourselves of this right within 14 days of receipt of the goods, preferably by registered letter with advice of receipt to the following address:<\/p>\n<p>Tauro Essiccatori Srl - via del lavoro 6 - 36043 Camisano Vicentino <\/p>\n<p>or by PEC at <\/p>\n<p>tauroessiccatorisrl@pec.it<\/p>\n<p>The letter of request must indicate the details of a bank or postal account into which the amount due will be credited.<\/p>\n<p>In addition, the product purchased and no longer wanted must be returned to us within the same period. <br \/>It must be intact and complete with all its parts, including accessories, manuals and<br \/>\nother material in the package, carefully packed so as not to be damaged during shipment.<br \/>\nPlease also enclose a copy of the tax receipt or purchase invoice. Return costs are the responsibility of the customer.<br \/>\nOnce the goods have been received and their integrity checked, the price of the goods will be refunded to the current account indicated in the letter requesting the right of withdrawal.<\/p>\n<p>The refund concerns the price of the products net of shipping costs and will be made within 14 days of the return of the goods.<\/p>\n<\/p><\/div>\n<\/p><\/div>\n<\/p><\/div>\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>delivery and returns Orders are handled by our offices within 48 working hours after the order is correctly finalised in our online shop. Shipment is normally made within the next working day after finalisation of the order. In case of payment by bank transfer, this period is counted from the time the amount is credited. It shall not [...]<\/p>","protected":false},"author":1,"featured_media":0,"parent":1088,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","footnotes":""},"tags":[],"class_list":["post-1115","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.10 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Consegna e reso - Tauro Essiccatori<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Consegna e reso - Tauro Essiccatori\" \/>\n<meta property=\"og:description\" content=\"consegna e reso Gli ordini vengono gestiti dai nostri uffici entro 48 ore lavorative dalla corretta finalizzazione dell&#8217;ordine sul nostro shop on line. 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